Anne

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  • How do I request new hardware or a replacement?

      In the case that you need new hardware or a replacement, please fill-out and submit an IT Request form. You can access it by clicking here or on the Submit a Request form on the top right side of...

  • What to do if Zoom audio isn't working?

    Troubleshooting Audio   locked out of zoom account

  • What to do if you are locked out of your Zoom account

    If you’re using Zoom to communicate with friends, families, and coworkers across the globe, and your account has been locked, or you need to reset your Zoom password, the process is very simple. If...

  • How do I track the status of my donation?

    It will depend on the method of the donation. We accept different donations methods.   To check the status of your subscription donation request if you live in the United States, please ...

  • Become a Foster Parent

    You Can Change a Life All children deserve love and support in a welcoming home. When you open up your heart and home to children who are temporarily unable to live with their families, y...

  • Have Your Team Join Ours!

    If you and your corporate colleagues, or fellow members of your college or civic organization are interested in a group volunteer event, we will work to help you create the opportunity that i...

  • Volunteer with Us!

    Volunteer With Us! Make a difference in shaping a life. Lend your talents to inspire a child, give a boost to a family, cheer a parent and open a door to a new way of seeing the world. You ca...

  • Methods to Donate

    Online with credit card Check or Money Order: Checks and money orders can be mailed to: Rising Ground Development Office, 151 Lawrence Street, 5th Floor, Brooklyn, NY 11201 Planned Giving: Join o...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...